How do I change my email address?
Your email address is used to identify your 7ART account and connect you with your account information. If you need to update your email address, our support team can help you make the change after confirming account ownership.
Can I change my account email?
Currently, you cannot change your account email address directly from your profile settings.
If you need to update your email address, contact our support team at support@7art.ai and provide the details below. After verifying your account, we will help update your email address.
I made a typo in my email when I signed up
If you entered an incorrect email address during registration, you may not be able to log in or receive account-related emails.
Common examples include:
- A missing character
- An extra letter or number
- An incorrect email domain
Contact our support team with:
- The email address entered during registration
- The correct email address you would like to use
After confirming account ownership, we can help correct the email address.
What should I do if I need to use a different address?
If you want to use a different email address for your 7ART account:
1. Contact our support team.
2. Provide your current account email.
3. Provide the new email address you would like to use.
4. Confirm your account ownership.
Our team will review the request and help update your account details.
What information should I provide?
To help us process your request faster, include:
- Your current account email address
- The new email address you would like to use
- A short explanation of why you need the change
We may ask for additional information to confirm that you are the account owner.
Should I create a new account instead?
In most cases, you should contact support before creating a new account.
Creating a new account may result in separate account information, subscriptions, or creations.
If you are unable to access your current account because of an email issue, contact our support team first so we can help resolve the problem.